Terms of service.

Effective Date: January 23, 2025

Welcome to Wattley Forwarding

("we," "our," or "us"). By accessing or using our mail forwarding and shipping services, you agree to the following Terms of Service ("Terms"). Please read them carefully.

1. Services Provided

Wattley Forwarding offers mail forwarding and shipping services for items purchased from retailers such as Amazon, Walmart, Bath & Body Works, and others. Services include:

  • Shipping items via USPS using flat rate and custom box options.

  • Providing a one-day holding period for packages to ensure item accuracy.

  • Sending invoices and processing payments prior to shipping.

2. Eligibility

By using our services, you affirm that:

  • You are at least 18 years old or have the legal capacity to enter into a binding agreement.

  • You will provide accurate and complete information for all transactions.

  • You are not shipping prohibited or hazardous materials.

3. Shipping Guidelines

  • Flat Rate Boxes: Maximum weight is 70lbs.
    Handling fees apply:

    • Small: $5

    • Medium: $5

    • Large: $7

  • Custom Boxes: Maximum weight is 50lbs.
    Handling fees apply:

    • Small: $5

    • Medium: $7

    • Large: $10

  • Priority Express (2-day guarantee): Rates start at $32 based on weight and dimensions.

  • A one-day holding period applies to ensure items are received and verified.

  • Packages are shipped upon full payment of invoices.

4. Hazardous Items Policy

To ensure safety and compliance with shipping regulations, Wattley Forwarding does not accept or ship the following hazardous items:

  • Flammable Materials: Gasoline, lighter fluid, aerosols, matches, or other flammable liquids and solids.

  • Explosives: Fireworks, ammunition, or any explosive devices.

  • Toxic or Corrosive Substances: Pesticides, acids, bleach, or other harmful chemicals.

  • Compressed Gases: Propane, helium tanks, or similar pressurized containers.

  • Batteries: Lithium batteries not compliant with USPS guidelines.

  • Other Hazardous Items: Items deemed unsafe or prohibited by USPS or other carriers.

Wattley Forwarding does not ship illegal substances or items prohibited by law.
Important Note: Attempting to ship hazardous materials may result in package rejection, additional fees, and/or reporting to the appropriate authorities. For more information, refer to USPS guidelines on hazardous materials.

5. Repackaging and Shipping Policy

By using Wattley Forwarding’s services, you agree to the following terms:

  • Package Compliance:
    You confirm that your package complies with Wattley Forwarding’s shipping guidelines. It does not contain any hazardous or prohibited materials (e.g., flammable items, compressed gases, illegal substances). You have reviewed the full list of prohibited items at [www.wattleyforwarding.com].

  • Repackaging Policy:
    Wattley Forwarding reserves the right to open and repackage items when necessary to reduce shipping costs or to comply with USPS regulations.

  • No Tampering or Inspection:
    Wattley Forwarding will not inspect, remove, or tamper with any personal items inside the package.

  • Ship As Is Option:
    If you prefer your package to remain unopened and unmodified, you must select the “Ship As Is” option during the pre-shipment process.

    Ship As Is Pricing:

    • Small: $5

    • Medium: $5

    • Large: $7

  • Liability:
    Wattley Forwarding is not responsible for any damages, delays, or additional fees incurred due to the original packaging.

6. Invoicing and Payments

  • Invoices will be sent as soon as packages are received and verified.

  • Shipping will only proceed after payment is completed.

  • If the quoted price is not feasible, customers can select an alternative option or cancel the service.

7. Liability

Wattley Forwarding is not responsible for:

  • Delays caused by USPS or other carriers.

  • Loss or damage to items during transit, unless caused by our negligence.

  • Incorrect information provided by the customer.

8. Refunds and Cancellations

  • Refunds for shipping fees are subject to USPS policies.

  • Handling fees are non-refundable once services are rendered.

  • Customers may cancel a shipment prior to payment of the invoice.

9. Privacy Policy

We value your privacy and handle your personal information in accordance with our Privacy Policy, which outlines how your information is collected, used, and protected.

10. Amendments

Wattley Forwarding reserves the right to modify these Terms at any time. Changes will be communicated via our website or email, and your continued use of our services constitutes acceptance of the updated Terms.

11. Governing Law

These Terms are governed by the laws of the State of Florida. Any disputes arising under these Terms will be resolved in the courts located in Florida.

12. Contact Information

If you have questions or concerns about these Terms, please contact us at:

  • Wattley Forwarding Email: support@infowforwarding.com

  • Phone: (407) 326-8209

Thank you for choosing Wattley Forwarding. We look forward to serving you!